Adding Transaction Restrictions


Settings can be enabled to restrict duplicate transactions and/or refund transactions.


To setup Restriction, follow these steps:

  1. Select the Administration tab
  2. Select Terminals
  3. Select the terminal you want to adjust
  4. Choose Restrictions
  5. Enter the appropriate data for your needs (screenshot below)
  6. Click “Update”


  • Duplicate Status – Used to enable or disable duplicate checking. Default is “Unrestricted”, which performs no checks.
  • Duplicate Time (Minutes) – The time frame within which two or more duplicates are allowed to be detected. A five minute time value would detect duplicate transactions made four minutes apart, but ones made six minutes apart would not be detected for example.
  • Maximum Duplicates – The amount of duplicate transactions that are allowed in the time frame. Typically this is set to zero.
  • Refund Status – Used to enable or disable refund volume checking. Default is “Unrestricted”, which performs no checks.
  • Maximum Refund Count – The number of refunds that may be processed in a given day.
  • Maximum Refund Amount – The maximum dollar amount of a refund which is allowed to go through.

An example of a possible Restrictions configuration

Screen Shot 2022-01-11 at 2.09.20 PM